TACE DE LUXE

Frequently Asked Questions (FAQ)

Welcome to the TACE DE LUXE FAQ page! Here, we’ve compiled answers to some of the most common questions we receive about our products, services, and policies. If you have any additional questions, please don't hesitate to reach out to us directly.

General Questions:

1. What is TACE de luxe? TACE de luxe is a luxury spiritual self-care brand offering a range of holistic products, spiritual baths, goddess baths, yoni steams, and rituals designed to elevate your wellness and self-care routine.
2. Where are you located? Our office is located in Atlanta, GA but we travel worldwide. Our luxurious spa location is in the works and coming soon! Stay tuned for updates on our grand opening and those location details.

Products & Services:

3. What types of products do you offer? We offer a variety of self-care products including spiritual bath kits, bath salts, bath oils, robes, and more. Our offerings are designed to help you create a luxurious and transformative self-care experience at home. Additionally, you can book a romantic room setup for a special occasion or one of our signature goddess and spiritual baths directly on our website under services. 
4. How do I use your spiritual bath kits? Each spiritual bath kit comes with detailed instructions on how to prepare and use it. You can also visit our blog for additional tips and ritual suggestions.
5. Do you offer digital products? Yes, we provide digital products such as guided rituals and e-books to help you enhance your spiritual practices.

Orders & Shipping:

6. How can I track my order? Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the shipping carrier’s website.
7. What is your return policy? We accept returns within 7 days of purchase. Products must be unused and in their original packaging. No returns are honored for digital products or services. Please visit our Return Policy page for more details.

Workshops & Events:

8. Do you offer workshops? Yes, we regularly host workshops to educate and empower our community on various aspects of spiritual self-care, wellness, and holistic practices. Check our Events page for upcoming workshops and registration details.
9. Can I book a private session? Private sessions for spiritual baths are available to book under services and both, and yoni steams will be available at our spa location once it opens. Please contact us for more information or to be added to our waiting list.

Community & Support:

10. How can I join the TACE DE LUXE community? Follow us on Instagram, Facebook, and TikTok to stay connected and join our #TACEbabe community. Sign up for our newsletter to receive exclusive updates, promotions, and self-care tips.
11. How can I contact customer support? You can reach our customer support team via email at admin@tacedeluxe.com or by phone at +1 (470) 729-3528 during our business hours.

If you didn’t find the answer to your question here, please feel free to reach out to us directly. We're here to help and ensure you have the best possible experience with TACE DE LUXE.